FAQ
No, our tours do not involve long walks. A moderate level of mobility is enough. We also stop at places with accessible toilets for your comfort.
You don’t need to bring food. We stop for meal breaks at good places where you can choose what you like.
In most cases, pets are not allowed. But if you have a special situation, please contact us in advance and we’ll see what we can do.
Swimming is not a planned part of our tours, but sometimes we stop at beaches. If there’s enough time and it’s safe, you may take a quick dip. Talk to your guide on the day. If you want to swim, bring your swimsuit and a towel—just in case!
You can cancel or change your booking up to 48 hours before the tour without any fee. If you cancel within 48 hours or don’t show up, we can’t offer a refund.
Changing the date of your tour within 48 hours also counts as a cancellation
We’re really sorry if you get sick or injured, but we can’t give refunds on short notice. We recommend you get travel insurance just in case. If needed, we can give you a letter to help with your insurance claim.
Our tour vehicles are small, so we can’t fit big luggage. Please bring only a small backpack or day bag, which you’ll need to keep with you during the tour. Ask your hotel if they can store your luggage for the day.
You need to pay in full when you book. You can book easily on our website. After booking, you’ll get a confirmation email. No need to print tickets—just show up on the day of the tour!